We welcome you to www.india4ticket.in website owned by I4TICKET SOLUTION PVT LTD. The terms and conditions is an agreement regulating our relationship with regard to the use of I4TICKET SOLUTION PVT LTDfor shopping by you, the user. You are advised to read this Agreement carefully. If you are not agreeable to any terms and conditions, you should not use the Services. You can use I4TICKET SOLUTION PVT LTD shopping services if you are agreeable to all the terms and conditions of this Agreement in their entirety. By clicking on the space provided on the I4TICKET SOLUTION PVT LTD website, you will be deemed to have accepted this Agreement and it will be a legally binding Agreement between you and I4TICKET SOLUTION PVT LTD.

Definitions:

"Agreement" means the terms and conditions as detailed herein including all schedules, shipping policy, privacy policy, disclaimers, and will include the references to this Agreement as amended, supplemented, varied or replaced from time to time.

"Customer" / "Buyer" shall mean the person or any legal entity who accepts the products for sale on I4TICKET SOLUTION PVT LTD by placing an order for and or purchases any products offered for sale on.

Eligibility:

You represent and warrant that you are competent and eligible to enter into legally binding agreement and have the requisite authority to bind I4TICKET SOLUTION PVT LTD, to this Agreement. You shall not use this Site if you are not competent to contract under the applicable laws, rules and regulations.

• You are at least eighteen (18) years of age.
• You possess the legal authority and capacity to enter into binding agreements.
• All information submitted by you is accurate, complete, and up to date.
• Your use of the Platform complies with all applicable laws, regulations, and industry standards.
• If acting on behalf of a company or organization, you are duly authorized to bind such entity to these Terms.

I4TICKET SOLUTION PVT LTD reserves the right to refuse access to any person or entity that does not satisfy its eligibility or compliance requirements.

Term of Agreement/Service:

This Agreement shall continue to be in full force and effect for so long as you are using I4TICKET SOLUTION PVT LTD services. I4TICKET SOLUTION PVT LTD provides the online shopping platform wherein the Users can purchase/buy the products listed on I4TICKET SOLUTION PVT LTD (the "Services") pursuant to the terms and conditions set forth below. By clicking on the [Close] button, You agree to use the Services in a manner consistent with the terms hereof and also agree to abide by the terms and conditions of this Agreement, including but not limited to the privacy policy, and with all applicable laws and regulations. Either you or I4TICKET SOLUTION PVT LTD may terminate the service at any time, with or without cause. However I4TICKET SOLUTION PVT LTD reserves the right, in its sole discretion, to terminate your access to the I4TICKET SOLUTION PVT LTD services and the related services or any portion thereof at any time, without any notices.

Modification of Terms and conditions of Service:

I4TICKET SOLUTION PVT LTD. may at any time modifies the terms and conditions ("Terms") of the Services without any prior notification to you. You can access the latest version of the Terms, which shall be updated regularly at the link our website. You undertake to regularly review the Terms. In the event that the modified Terms are not acceptable to you, you shall immediately discontinue using the Services. However, if you continue to use the Services, you hereby agree to accept and be bound by the modified Terms.

Electronic Communication (Email):

Your consent to receiving communications from I4TICKET SOLUTION PVT LTD electronically. Will communicates with Users by email or by posting offers on the Site.

You further agree and undertake that you are accessing the services available on this Site and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Site.

All orders shall be pre-approved with an acceptable method of payment as available through payment service providers connected with I4TICKET SOLUTION PVT LTD, which may call for and require additional verification or information.

I4TICKET SOLUTION PVT LTD follows a strict verification policy to protect your interests and avoid fraudulent transactions on the site. You agree to provide copies of your credit card, statements or related documents to authenticate your transaction if asked for.

The address at which delivery of the product ordered by you is to be made should be correct and proper in all respects.

After the receipt of payment from the Buyer, we shall arrange for the delivery of the product to the buyer at the shipping address provided by the Buyer.

Any and all orders placed by you on this Site are a firm commitment to purchase and you are obligated to complete the transaction and not contest it in anyway.

Before placing an order you are advised to check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item's description.

Credit card details:

You agree, understand and confirm that the credit card details provided by you for availing of services on I4TICKET SOLUTION PVT LTD will b e correct and accurate and you shall not use the credit card which is not lawfully owned by you. You further agree and undertake to provide the correct and valid credit card details to EBS Payment Gateway. Further the said information will be not being utilized and shared by us with any of the third parties unless required by law, regulation or court order.

Cancellation & Refund Policy:

Please note that there may be certain orders that we are unable to process and must cancel even if approved. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include unavailability of stocks, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. In case we are not able to process your order within 15 working days we will initiate a refund.

If your order is cancelled after the payment was made by Credit Card or Net-Banking, we will refund the Credit Card or Net-Banking account. If the payment mode was Cheque or DD, we will send you a cheque (not a DD). Cheques will be sent only to the billing address of the customer.

In case we receive a cancellation notice from the customer and the order has not been processed/ approved by us, we shall cancel the order and refund the entire amount. We will not be able to cancel orders that have already been processed and shipped out.

In case of online cancellation of services cancellation & refund will be processed as per rules & regulations of respective authority.

All third-party trademarks, logos, and brand names remain the property of their respective owners.

Unauthorized Use

Users must not access or attempt to access any account, system, data, or service without proper authorization. Users must not share or misuse login credentials, OTPs, PINs, passwords, API keys, or other authentication information in violation of applicable security requirements.

Any attempt to bypass access controls, interfere with website security, manipulate transaction records, or access another user's information without authorization is prohibited.

We reserve the right to restrict, suspend, or terminate access where unauthorized activity is reasonably suspected, subject to applicable law and any applicable contractual or regulatory requirements.

Lawful Use of Services

Users shall use our website and services only for lawful purposes and in accordance with applicable laws, regulations, service-specific terms, and the conditions prescribed by our authorized banking, payment, and service-provider partners.

Users must provide accurate information when registering or using our services and must not use the platform for fraudulent transactions, money laundering, impersonation, unauthorized financial activities, or any other unlawful purpose.

We may take appropriate action, including transaction rejection or account restriction, where required by law or reasonably necessary to address suspected misuse, subject to applicable requirements.

Prohibited Activities

Users must not:

• Use the website for fraudulent, deceptive, illegal, or unauthorized transactions.
• Impersonate another individual, business, agent, or organization.
• Submit false, misleading, forged, or unauthorized documents or information.
• Attempt to hack, disrupt, damage, reverse engineer, or compromise the website or its systems, except where expressly permitted by law.
• Use bots, scripts, or automated tools to abuse the website or circumvent access restrictions.
• Misuse APIs, transaction facilities, payment services, or customer information.
• Engage in money laundering, financing of unlawful activities, or other prohibited financial conduct.
• Violate the intellectual property, privacy, or other legal rights of any person.

We may investigate suspected violations and take proportionate action, including suspension of access, reporting to relevant authorities, or other remedies permitted by law.

Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable law and the jurisdiction of any competent statutory or regulatory forum, the courts of competent jurisdiction at Surat, Gujrat shall have jurisdiction over disputes arising out of or relating to these Terms & Conditions and the use of our services.

Intellectual Property Rights

All content and materials available on this website, including but not limited to the website design, logo, trademarks, text, graphics, software, source code, and other proprietary materials, are owned by or licensed to I4TICKET SOLUTION PVT LTD, unless otherwise stated.

Users may access and use these materials solely for lawful purposes related to the intended use of our services. No material may be copied, reproduced, modified, distributed, published, or commercially exploited without prior written authorization from the rightful owner, except as permitted by applicable law.

All third-party trademarks, logos, and brand names remain the property of their respective owners.

Dispute Resolution

In the event of a dispute arising from the use of our website or services, the parties are encouraged to first attempt to resolve the matter through good-faith discussions and the grievance redressal process described on our website.

Where a dispute remains unresolved, the parties may explore mediation or another mutually agreed dispute resolution mechanism, where appropriate and legally permissible.

Nothing in this clause limits any consumer's statutory rights, access to a competent court or consumer commission, or any remedy available under applicable law.

Disputes involving regulated financial services shall also be subject to any applicable complaint-handling, ombudsman, or regulatory mechanism.

Complaint Escalation Procedure

Customers are encouraged to contact our Customer Support Team first to report an issue. If the complaint remains unresolved or the response is unsatisfactory, the customer may escalate the matter to the Grievance Officer using the official contact details published on this website.

Where an additional escalation level applies, the customer may approach the designated senior officer or Nodal Officer, as applicable to the relevant service.

If the matter remains unresolved, customers may approach the appropriate external authority, regulatory complaint mechanism, or competent consumer forum, subject to the eligibility criteria and procedures applicable to that service.

Please mention the original complaint reference number when escalating an issue so that the complaint history can be reviewed.